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But the website is fully optimized for mobile so it runs smoothly on the mobile browser. At the bottom of every page, you’ll find a static menu bar to help you navigate the Promotions, Loyalty, Games, Bank, and Help pages.įor this website, there are no apps accessible.

The rest of the game page is home to other categories, including New, Exclusive, Hot, and Cold Games. A search bar at the top of the Games page will help you track down your favourite slots. Rather than a bright and over-the-top page with flashing lights and games, you’ll be met with a static promotions page to learn more about the welcome offer. When your account is closed, the customer service representative will let you know.You can reach the support team using the email from the Contact us section.When the agent asks if you want to end your account, say so and wait for directions.Live chat with customer support from the Help page.Check your account by logging in to make sure you’ve taken out all the money.
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How to close Virtual City Casino account? A choice will be made after 48 hours of reviewing your papers.Visit the home screen after activation and follow the instructions.Activate your location settings using the link from the email.After creating an account, you’ll get an email that will assist you to confirm it.How to verify Virtual City Casino account? After checking the box indicating your legal gambling status, select Create an account.
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Is it free to make a Virtual City Casino UK complaint via Resolver?Ībsolutely. If you cannot resolve your complaint with Virtual City Casino UK, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. You can make private notes about your case as well as set yourself reminders. Resolver allows you to keep a record of any email correspondence sent between you and Virtual City Casino UK, as well any phone calls made via our mobile app. How does my Virtual City Casino UK case file work? You will be given the option to make your complaint by phone via our mobile app. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. If you want to make a complaint about Virtual City Casino UK using Resolver, then the process could not be simpler. How do I make a Virtual City Casino UK complaint using Resolver?
